INTER-ACTIVE
Customer experience management and digital interaction channels
Solutions
Customer Interaction Management
Communications
Professional Services
Training
Contact Centres
Inter-Active provides technology solutions for digital interaction and customer experience management.
We assist customers with designing, adopting, and implementing their digital interaction strategies. Customer experience management and digital interaction channels are part of our mission in becoming a valuable, efficient, and trustworthy service provider.
The aim is to bridge the gap between the customer and businesses, where businesses are able to provide customers with a service, while also giving customers easy access to the business services.
Company History
As an established software and technology company, Inter-Active has extensive experience in customer enablement and innovation, making us an ideal partner for executing your company’s strategy.
What we do
Inter-Active provides clients with a number of solutions for achieving their desired target market through digital, customer-interaction strategies.
We also provide our clients with professional services, communications, and customer interaction management by building their contact centers, training their employees, and providing them with professional services.
Providing Customer Experience Solutions over the years has brought Inter-Active some industry accolades.
- The World Quality Commitment Award 2012, Gold Category
- Top Ranking Performers in the contact center world, Best practices Conference & Awards
- ASK Afrika Orange Index Superior Service Excellence Benchmarking
Clients
Partnerships
